Delivery 2017-06-15T23:12:42+00:00

AUSTRALIA-WIDE DELIVERY OPTIONS

Local Pickup – Sunshine Coast

For local customers on the Sunshine Coast, you can come directly to our factory in Yandina to pick up. Prior notice is required to ensure products are ready for collection.

Factory Address: 6/51 Cordwell Road, Yandina Qld 4561

Delivery – Sunshine Coast, Brisbane, Goldcoast And Surrounding Areas

We can deliver within a 1 hour driving radius from the Brisbane. Delivery costs start from $50, depending on the amount purchased. Please contact us for a delivery cost.

Heavy & bulky items

To keep delivery costs as low as possible, we book all deliveries with one person on board the delivery vehicle.

Due to OH&S regulations we ask that you have at least one able bodied person at home to sign for the delivery and assist the driver with unloading any bulky items or items that weigh over 30kgs. For items over 80kg we ask that you have at least two able-bodied people available.

The driver is responsible for delivering the goods to your doorstep at ground level. You are welcome to request additional services such as an extra helper or after-hours delivery at additional cost.

Safe Delivery Australia-wide –Interstate (NSW, SA, VIC, ACT, WA) And Rural Qld Areas

How much does freight cost?

Our aim is to provide a superior service and offer our customers free freight in as many cases as possible. Unfortunately due to the size of Australia and the various size products we offer, it’s difficult to offer this to all customers. We will always contact you before goods are despatched if additional charges apply and have the following basic fees.

We can arrange delivery directly to your house (metro areas only), business or a depot near you.

For interstate and regional deliveries, our special chosen freight company will call to arrange delivery as soon as your order has reached your local depot. Please allow up to 10 business days for delivery, although the service is usually much quicker (3-5 business days to most capital cities). If you are not sure, feel free to contact us prior to making your purchase.

All items are individually priced so please contact us with your product choice and location for quote

Customer-Centered Delivery

Outdoor Living Plus customers enjoy many perks, including a customer-oriented delivery process. This means that when you purchase from us, your order will be handled with the utmost care, both; in our warehouse and our customer service department.

  • After purchasing from us, you will receive ongoing communication from our customer service team, to provide you with status updates and answer any questions you may have.
  • You won’t be stuck waiting for weeks and you won’t have to keep calling over and over to get an update.
  • We’ll take the initiative to keep you apprised, so that you’ll know exactly when your order will arrive.

Intelligent Packaging

We carefully package all orders to avoid damage en route, and to ensure that your order arrives in top condition. We have extensive experience shipping all over Australia, and guarantee that your order will arrive damage-free.

We insure all of the shipments, so if you do find any damage when picking up at your nearest toll depot, we will replace your order for FREE.

We’re Responsible for Items in Transit

To take the burden away from you, we take responsibility for all merchandise while it is in transit to your nearest toll depot. Since you have no control over the shipment, you shouldn’t have to pay for any problems that can occur during the delivery. That’s why we’ll take the burden away from you, and will deal with all delivery issues ourselves and will replace any products, FREE of charge, if they are damaged en route to your nearest toll depot.

Questions?

Please give us a call at 1300 900 239! We’re always here for you.

BULK ORDER DISCOUNT: Picnic Tables, Outdoor Bar Settings, African Thatch and Synthetic Thatch. Contact Us Today for a FREE, NO Obligation quote. 1300 900 239 – WHILE STOCK LAST